In & Out, Here & There, To & Fro

Had a REAL annoying day yesterday from the moment I woke up till 5pm. From the minute I woke up at 8.30, I realised that I could not log in to NUS email. Then after that, I tried logging in to IVLE, the system said that my ID was invalid. So, I called Registrar's office, which then directed me to IT center because they said that this was an IT problem, so when I called IT care, they said that my account was de-activated so, they directed me back to Registrar because they said that they only activate and de-activate accounts on instructions from Registrar's office. And so, the whole day I was making calls in between the two departments trying to get my problem solved while also waiting for either side to help me investigate and solve the problem. Then on a call from IT centre which said that they found the email which instructed them to delete my account, and so when I whom upon contacting the sender of the email (who was part of the Registrar's office), my problem was solved immediately. But all these was done only at 5pm!!! Can't they have better work efficiency? took the whole day to settle one problem of mine!! Can't believe it, and I think they need better coordination between their departments.